Help & Support
Returns
We want you to love your Little New Englander pieces as much as we do 🤍
Because many of our items are made in limited batches (and often made-to-order), we handle returns a little differently than big-box retailers.
We accept returns on unworn, unwashed items within 14 days of delivery.
To be eligible for a return:
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Item must be in original condition
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Tags must still be attached
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No signs of wear or washing
To start a return, please email us at Kristen@littlenewenglander.com with your order number.
Exchanges
Need a different size? We’ve got you.
We offer exchanges based on available inventory. If your requested size is sold out, we’ll issue store credit.
Preorders & Limited Drops
All Founders Collection / preorder items are final sale.
Since these pieces are made just for you in small batches, we’re unable to accept returns or exchanges on preorder items unless they arrive damaged or defective.
Damaged or Incorrect Item
If something isn’t right, we’ll make it right.
Please reach out within 5 days of delivery at Kristen@littlenewenglander.com and include a photo of the issue. We’ll take care of it as quickly as possible.
Refunds
Once your return is received and inspected, we’ll notify you. If approved, your refund will be issued to your original payment method.
Shipping costs are non-refundable.
A Note From Us:
We’re a small brand just getting started, and every order truly means the world to us. Thank you for being part of the beginning 🤍